CX is the new revenue Center

When

13-14 Oct 2021

Starting 09:00 AM CST

A CX Summit Not To Be Missed!

What is the new Customer Experience going to look like? 

How customers engage with companies to learn, buy & seek support has changed beyond recognition in the past few years. With trends of fully-remote,  distributed workforce & 24/7 global customer disrupting existing business processes & accelerating adoption of new ones, the traditional CX industry have to pivot.

CX Camp is an initiative for professionals in Customer Support, Success, Ops, Revenue & Product teams to come together and bring new perspectives to help  each other broaden horizons. We are committed to building a future where superior CX is the norm. 

In our first edition, we have brought industry experts as speakers who have embraced the philosophy – “CX is the new Revenue Center” and we are keen to see what changes it brings about in your organisations.

Learn How to make your CX Department a Revenue Center

Limited Seats!

Featured Sessions

Learn from the experts who have made a significant impact on the revenue with effective CX strategies!

October 13, 2021
October 14, 2021

How to scale your Customer Success department

Heather from Hubspot is going to talk about How to Scale your Customer Success department from her experience in Hubspot. She will be sharing key insights on why scale matters and pract…

  • Virtual

Core metrics you should watch to know if your CS Org is driving outcomes

“You can’t improve what you can’t measure.” In this session, Maranda is going to share the core metrics that every CS team should monitor and what to do next….

  • Virtual

Community-led Customer Experience

Trying to setup a community to improve customer experience? Learn from Jillian how she is leveraging the community to improve customer experience for Zapier users….

  • Virtual

Building a conversation workflow engine to deliver awesome CX

Guru from JustCall will be sharing how CX teams can Build a conversation workflow engine to deliver awesome CX. In the session, he will be sharing how automating customer conversations …

  • Virtual

Customer Experience and Customer Success…What’s The Difference?

Still fixated on the question – What’s CX and What’s CS? Let Aaron from SuccessCOACHING solve this for you….

  • Virtual

The future of the CX profession

While CX is here for a long time, there has been a lot of changes in this profession itself. See Ian in action where he’ll take about how CX as a profession has evolved and what st…

  • Virtual

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